Sign In
Register

Request to partner

Get your ticket

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Andrew
Syring
Director, Customer Success
CompanyCam
Andrew Syring is a customer success leader with over 10 years of experience across SaaS and technology solutions. He currently leads Enterprise and Mid-Market Customer Success and Implementation at CompanyCam, where he has helped evolve the organization from a generalist CS model into a more scalable, role specialized customer motion. He has a background scaling in Series A, Series B, and Series C, going from start-up to unicorn. With a focus on building clear operating models, strong cross-functional alignment, and teams that scale sustainably.
Button
22 September 2026 13:45 - 14:30
Panel | Customer revenue operations: When CS becomes predictive
As Customer Success evolves, it is increasingly taking on characteristics traditionally associated with Revenue Operations, becoming more structured, data-driven, and accountable for predicting and shaping revenue outcomes. This panel explores how CS teams are shifting from managing customer health reactively to building operational models that forecast revenue, identify expansion opportunities, and guide customer engagement with greater precision. Panelists will discuss how forecasting accuracy, revenue science, predictive expansion, and signal intelligence are redefining the CS function. The conversation will focus on what it takes for Customer Success to operate with RevOps-like rigor while staying close to customer needs - aligning teams, systems, and workflows around a shared, forward-looking view of customer value and revenue performance.