Name: Haille Trimboli | Customer Success Summit | San Francisco
Start: 2025-09-16T07:00:00.000Z
End: 2025-09-17T07:00:00.000Z
Location: Hyatt Regency San Francisco Airport

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Haille

Trimboli

Associate Director, Customer Success

Harvard Business Impact

Haille Trimboli is the Associate Director of Customer Success at Harvard Business Publishing Corporate Learning, where she leads a team of Customer Success Managers in driving client success and advancing leadership development initiatives for Global 2000 organizations. With a strong background in customer success, she has helped companies maximize the impact of digital learning solutions, foster meaningful client partnerships, and demonstrate measurable business impact.

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16 September 2025 16:00 - 16:45

Panel: How CS teams are winning with AI (and tactics you can actually steal)

AI is reshaping Customer Success, but what’s really happening on the ground? This panel brings together CS leaders who are actively using AI to boost efficiency, personalize experiences, and predict customer needs. Hear real-world stories, practical tips, and actionable strategies you can adopt - no hype, just what works. Whether you’re just starting with AI or looking to expand your toolkit, discover proven ways to leverage AI for smarter, more impactful Customer Success.