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Jan
Young
Chief Customer Officer
Jan helps CS leaders advance to the executive level, excel in their careers, and transform their teams with strategic direction. She guides organizations in building business value for their customers and evolving their companies into customer-led growth revenue generators.
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17 September 2025 11:45 - 12:30
Interactive workshop: Your CS growth lab: Turning today’s learnings into tomorrow’s moves
Join Jan Young, 2X Top 25 CS Influencer and customer-led growth advisor, for an interactive workshop designed to turn the insights from both days of the Customer Success Summit into actionable career growth strategies. Participants will reflect on key learnings, identify opportunities to increase their impact, and uncover ways to elevate their teams and organizations. Through hands-on exercises and guided discussions, attendees will create a personalized action plan to advance their careers and drive meaningful business outcomes. This interactive session empowers Customer Success professionals to connect knowledge with real-world application, ensuring that the momentum from the summit translates into tangible next steps. Walk away with clear strategies, actionable goals, and renewed confidence to grow your influence and accelerate your career.