SpeakersAgendaWhy attendPartnersVenue
Locations ▼
Text here
Text here
Sign In
Register
SpeakersAgendaWhy attendPartnersVenue
Locations ▼

Get invited

Register

Request to partner

Register

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Patrick
Flanagan
Strategic Account Specialist
Oracle NetSuite
Patrick is a seasoned Strategic Account Specialist at Oracle NetSuite with over nine years of experience driving customer success and growth. He leads a team of CSMs and account specialists, ensuring smooth onboarding, strong retention, and consistent revenue expansion. Patrick focuses on collaborating cross-functionally with sales, product, and marketing teams to identify upselling opportunities and enhance the customer journey. With a track record of exceeding 30% year-over-year growth targets, he brings a results-driven, customer-focused approach to every engagement.
Button
17 September 2025 14:00 - 14:45
Panel: How CS teams are actually using AI (And what you can steal)
AI is reshaping Customer Success, but what’s really happening on the ground? This panel brings together CS leaders who are actively using AI to boost efficiency, personalize experiences, and predict customer needs. Hear real-world stories, practical tips, and actionable strategies you can adopt - no hype, just what works. Whether you’re just starting with AI or looking to expand your toolkit, discover proven ways to leverage AI for smarter, more impactful Customer Success.