Name: Stephen Beck | Customer Success Summit | San Francisco
Start: 2025-09-16T07:00:00.000Z
End: 2025-09-17T07:00:00.000Z
Location: Hyatt Regency San Francisco Airport

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Stephen

Beck

Global Vice President of Customer Success

Wind River

Stephen Beck is Global Vice President of Customer Success, Education, and Enterprise Professional Services at Wind River Systems Inc. Prior to Wind River, Steve was Global Vice President of Professional Services at Certinia (formerly FinancialForce). Steve was the Global Vice President of Customer Success for Oracle’s CX Sales and Service business and has held executive positions leading Customer Success and Professional Services teams at VMware, and RSA Security. He started his career at Bell Laboratories in R&D as a UNIX software developer and product manager. Steve is an angel investor and consultant on a wide range of topics regarding the high tech industry. He received his M.S. in Computer Science from the University of Michigan and his B.S. in Computer Science from Brown University.

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16 September 2025 13:45 - 14:30

Panel: Breaking silos - Enabling value exchange across CS, product, and sales

True customer success doesn’t happen in a vacuum — it’s the result of seamless collaboration across the entire go-to-market organization. In this panel, our expert speakers share how they’ve broken down silos to create continuous value exchange, align around customer outcomes, and drive growth together. Expect real-world examples, candid lessons, and actionable strategies for building high-impact cross-functional partnerships.