Jaspreet Singh is the Chief Customer Officer for Empower Pharmacy helping deliver its mission of expanding access to affordable, quality medication. His diverse experience in handling the complete Customer lifecycle through Sales, Customer Success, Consulting & Support is pivotal to driving the “Customer First” mindset for the company ensuring Empower delivers value to its customer, build a long & meaningful partnership delivering outcomes. Prior to that, Jaspreet was the VP of Customer Technical Success for Autodesk where he was responsible for technical adoption, services & support for all their products supporting the company’s growth from $3.8B to $7B in a span of 4 years. He delivered world class customer & people results, drove Digital First initiatives & various other strategic priorities for the organization. Jaspreet worked at Microsoft for 17+ years & his last role was to lead O365 support for commercial customers and partners. Before handling support, he was the WW Sales Strategy Leader for Enterprise sales division driving customer segmentation, employee blueprint, customer account planning and relationship survey process. Before moving to Redmond in 2015, he was Customer Success Lead for India Area leading a P&L of $150M providing Consulting, Premier and Enterprise strategy services to the customers. He had the unique opportunity to work in different continents and has managed teams/ delivered projects from across the world.