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Event starts in:
57

days :

16

: hours :

10

minutes

25

until early bird pricing ends

January 21, 2026
Palo Alto

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January 21, 2026
Palo Alto

Expand by Customer Success Collective

Agenda
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Testimonials
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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric CS strategy.

Emerging technology

Product Marketing Manager

Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.

Cross-functional collaboration

Product Marketing Manager

Testimonials
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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.

Optimize onboarding

Product Marketing Manager

Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.

Strategies to scale

Product Marketing Manager

Get your ticket

for the event

We’re bringing together the brightest minds in customer success for a day of unrivaled networking, learning, and discussion so you can:

- Prove your strategic value and implement impactful CS tactics.

- Keep pace and sharpen your competitive edge with cutting-edge retention, expansion, and churn strategies.

- Exchange ideas, share experiences, and build relationships with other CS leaders facing the same challenges.

Silicon Valley
January 21, 2026

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