Agenda
at a glance
Full 2027 agenda coming soon.
Agenda
at a glance
Use storytelling to clearly demonstrate value at every stage of customer journey, driving deeper adoption and accelerating expansion.
Value storytelling
Product Marketing Manager
Level up your predictive analytics strategy to streamline operations, identify expansion opportunities, and optimize touchpoints.
Expand with AI
Product Marketing Manager
Transform CS to power the entire GTM engine - fuel new business, boost retention, and accelerate expansion.
From post-sale to GTM partner
Product Marketing Manager
Explore frameworks for positioning CS as a revenue-driving function in boardrooms and leadership conversations.
Executive buy-in
Product Marketing Manager
Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimize onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Get your ticket
and prepare to Expand
Join us in San Francisco for a day of discussion and networking and get the knowledge you need to drive adoption, expansion, and retention at scale.
• Pressure-test your customer growth strategies with frameworks shared by top CS leaders.
• Align product adoption and customer expansion with business outcomes and prove CS impact to executives across the org.
• Optimize automation and AI to scale customer success without adding headcount.