Why
attend?
Build your network, sharpen your customer success strategy, and discover how top GTM teams - from CS to sales, RevOps, and product marketing, are winning today.
Hear why attendees
love our summits...
Watch previous
event highlights...
Structuring a unified customer success org: Integrating operations, support, and services
Ariel Lieberman, Director of Client Success at Statista
Feedback loops and balancing different customer touchpoints
Frank Murphy, Director, Customer Success at Cisco
The human touch: Reinventing customer connections in a digital age
Brittany Casey, Director, Customer Engagement at Docusign
What our
attendees say...
What you’ll get
out of the summit
Honest conversations about what’s working, what’s not, and how CS leaders can own and elevate their GTM responsibilities to drive measurable impact.
Actionable frameworks, templates, and techniques you can bring back to the office, plus space to reflect, ask questions, and workshop your GTM strategy with peers for scaled success.
Join talks from our co-located events on GTM, Revenue Ops, Sales Enablement and Product Marketing to customize (and maximize) your learning experience.
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Earn a pay raise
CS professionals who've attended a conference to further their L&D earn 22% more than those haven't attended a professional L&D event.*
Agenda
at a glance
Use storytelling to clearly demonstrate value at every stage of customer journey, driving deeper adoption and accelerating expansion.
Value storytelling
Product Marketing Manager
Level up your predictive analytics strategy to streamline operations, identify expansion opportunities, and optimize touchpoints.
Expand with AI
Product Marketing Manager
Discover how CS can move beyond a support function to the driver of the go-to-market engine, influencing acquisition, retention, and growth strategies.
From post-sale to GTM partner
Product Marketing Manager
Explore frameworks for positioning CS as a revenue-driving function in boardrooms and leadership conversations.
Executive buy-in
Product Marketing Manager
Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimize onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Elevate your GTM playbook
for scaled success
Expand doesn’t stop at customer success. Your pass unlocks access to the entire go-to-market ecosystem happening under the same roof.
Jump between sessions, meet leaders who shape every part of the customer journey, and bring your wider team to learn side-by-side. Five summits, one ticket.
Our Stats
75+
Speakers
400+
Attendees
80%
Senior management
250+
Companies
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.
Join the
conversation
Join 100,000+ passionate CS enthusiasts across the globe to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities. Join the community.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.