21 January 2026 13:30 - 14:15
Panel | Scaling and expanding customer success: The AI advantage
AI is transforming how Customer Success teams scale, predict outcomes, and drive expansion - but are you keeping up? Join this panel of industry leaders as they reveal how AI is enabling smarter customer engagement, faster onboarding, and personalized growth strategies at scale.
Discover the tools, tactics, and frameworks that top-performing teams use to expand impact without burning out. Learn what’s working, what’s next, and what you can’t afford to ignore if you want to stay ahead in the age of AI.
Walk away with actionable insights that will supercharge your team, unlock hidden opportunities, and elevate your customer success strategy. Missing this could mean falling behind in the race to scale and expand.