Sign In
Register

Partner with us

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Saki
Takasu
Senior Director, Customer Success Operations
Anaplan
Saki is a strategic business leader who helps global enterprises unlock new market opportunities, optimize partnerships, and drive digital transformation in complex, fast-changing environments. She specializes in helping organizations navigate growth by aligning technology, people, and partnerships to create sustainable impact. With deep expertise in organizational, digital, and people transformation, Saki supports legacy companies as they adopt new platforms, execute transformation programs, and mitigate risk. She is highly skilled in partnership development, negotiating and securing strategic alliances that open new revenue streams. Currently, Saki serves as Senior Director of Customer Success Operations at Anaplan, where she previously held roles including Chief of Staff to the Chief Customer Success Officer and Director of Customer Success. Throughout her career, she has been known for building strong, long-lasting partnerships and translating strategy into measurable business outcomes.
Button
21 January 2026 15:45 - 16:30
Panel | CS as a revenue generator: Renewal and expansion strategies that work
Customer Success is no longer just about satisfaction - it’s about driving revenue. Join this panel of CS leaders as they share proven strategies for maximizing renewals, accelerating expansion, and turning customer relationships into predictable growth. Learn how top-performing teams identify opportunities, communicate value, and execute playbooks that actually work. Walk away with actionable insights to strengthen retention, boost expansion, and make your CS organization a true revenue driver. You don't want to be leaving growth - and money - on the table.