Agenda
at a glance
Full 2026 agenda coming soon.
Agenda
at a glance
Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.
Value realisation
Product Marketing Manager
Discover how to balance increasing automation and the advent of agentic AI whilst maintaining a human-centric CS strategy.
Emerging technology
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalisation at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Optimise complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimise onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Get your
summit ticket
We’re bringing together the brightest minds in customer success for a day of unrivalled networking, learning, and discussion so you can:
- Transform your customer success function into a key revenue-driver.
- Leverage the latest AI tools & emerging tech to amplify your output.
- Meet a local network of CS pros and join candid discussions that continue well beyond the summit.
- Prove your strategic value & embed customer-centricity across your org.