Customer Success Festival
Keep up-to-date with the latest industry trends to elevate your customer success strategy.
"CSC is a thriving community that enables CS professionals to connect, network, and learn about the latest CS trends and key insights.” - Global Scale Strategy Lead, CS, Microsoft
What is Customer Success Festival?
We upskill individuals & teams by showcasing strategies & solutions from the best-in-class. Join us and you'll:
📈 Keep up-to-date with the latest industry trends and benchmark your strategy against the best in the business.
💡 Meet those in the same role as yourself, facing the same challenges, and crowdsource key solutions.
🤝 Build a network of trusted customer success advisors and forge meaningful connections.
Secure your approval with our handy convince your boss letter template.
Increase your earning potential
Customer leaders who’ve attended a conference to further their L&D earn $24,061 more than those who haven’t.*
Collaborate
Connect with CS innovators; be part of the discussion and build new connections.
Spark new ideas
69.7% of CS pros agreed that attending specialised conferences positively impacted their career progression.*
*Source: Customer Success Salary Survey 2023
Super early bird pricing ends:
days
hours
minutes
seconds
Audience insight
25+
Speakers
150+
Attendees
80%
Senior management
100+
Companies
Meet the speakers
Our previous attendees say it best...
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“As a first time speaker and attendee I was HIGHLY impressed with the last conference. It was amazing to see such a large turn-out and that it was well put together.”
Business Excellence & CS Operations Manager
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“Really excellent - Customer Success Collective is a thriving community, and days like this really help professionals & teams progress. This event is a must.”
Global Strategy Lead, Customer Success
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“Customer Success Festival was such a great experience! I felt completely supported along the way and was also able to connect with other CS leaders and enjoy all the impactful sessions.”
Community Manager
Agenda & topics covered
The Customer Success Festival brings together leading experts from companies that are guiding the way in effective CS strategy. Absorb their knowledge, make real connections and return to the office brimming with ideas.
Convince your boss
Secure your approval with our handy convince your boss letter template.
Break the cycle
Step away from the daily grind. Rejuvenate, refocus and get inspired.
Collaborate
Connect with CS innovators; be part of the discussion and build new connections.
Spark new ideas
Be curious, share ideas and trade perspectives. Solve your most challenging problems.
Partners
See our partners for this years festival
Partners
Supporting partners
Summit series
Take a look at our other summits in this series
Our team
We’re here to help, reach out to learn more about the festival.
Ediz Cosar
Partnerships enquiries
Ryan Yuan
Attendee enquiries
Robyn Leech
Media partner enquiries
Join the conversation
Customer Success Collective is a community of 4000+ forward-thinking CS enthusiasts. Join the discussion today.
Summit series
Contact us
Have an event inquiry?
Contact: Tom on
t.brock@customersuccesscollective.com
www.customersuccesscollective.com