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Ashish
Mehta
Customer Success Manager
Cornerstone
Ashish Mehta is an accomplished Growth Customer Success Manager with 15+ years of diverse experience spanning client management, retention and growth across academia, private, not-for-profit and government sectors. As a lifelong learner, curious about the emerging trends in learning and workforce development, Ashish has worked in the SaaS, learning and talent management space with start-up, scale-up and mature organizations and held various roles spanning across Strategy, Client Engagement, Project management and Learning Design. He specializes in developing and executing strategic customer success initiatives for enterprise clients, ensuring long-term customer satisfaction and delivering impactful business outcomes. With a background in both established corporations and fast-paced startups, Ashish excels at aligning business goals with customer needs through a hands-on, strategic approach. His passion for driving exceptional customer experiences is matched by his ability to foster long-term client partnerships, ensuring sustainable success for both customers and businesses. Ashish moved to Australia earlier this year from The Netherlands, where he advised enterprise customers, including Fortune 500 companies, that were Headquartered across Europe and Africa.
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06 November 2025 15:30 - 16:30
Panel: AI and machine learning revolutionizing customer success
Join our expert panel as they explore the transformative role of AI and machine learning in enhancing customer success. This discussion will delve into how these advanced technologies can be integrated to predict customer needs, personalize experiences, and drive proactive engagement. Our panelists will share real-world examples and insights on overcoming challenges in implementation, ensuring data accuracy, and maximizing the impact of AI-driven strategies. Attendees will gain valuable knowledge on harnessing AI and machine learning to boost customer satisfaction, retention, and overall success. Donā€™t miss this opportunity to learn from industry leaders about the future of customer success in the age of AI.