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Deshin
Pillay
Director, Customer Success
Oracle
Deshin is heavily involved in optimizing how an organization functions throughout all levels and creating insightful information and solutions to drive business success. Digitizing and transforming process and data inefficiency into high value adding, cost effective business enabling technology solutions. Passionate about guiding teams and individuals to get the most from their talents and develop far beyond what they thought was possible. Deshin prides himself on being a strategic partner and enabler to the organization, where he fully immerses himself into the organization’s operational and strategic requirements, ensuring that quality and fit-for-purpose solutions are in place. Senior Leaders trust Deshin to assist them navigate changes in strategy and operating models needing to be enabled with the right blend of people, process, data and technology.
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30 October 2025 09:15 - 09:45
Fireside chat: Lifecycle-driven CX - From first touch to lasting impact
Join us for an engaging fireside chat as Oracle leaders share how they deliver seamless, personalized customer experiences across the entire lifecycle - from first interaction to long-term loyalty. Learn how Oracle aligns data, technology, and teams to build a unified view of the customer, drive consistent engagement, and turn every touchpoint into a moment of impact. Gain insider insights into the strategies, tools, and cultural mindset Oracle uses internally to create experiences that scale - and resonate.