Elian Priel is the Director of Customer Success for the APJ region at monday.com. With over a decade of experience in tech, Elian began her career in travel tech, partnering with some of the largest global hotel chains before joining monday.com six years ago. During her tenure, she built the Scale Customer Success department from the ground up before transitioning into the High Touch space, gaining a unique, full-spectrum perspective on customer growth. Relocating to Sydney two and a half years ago to lead the entire APJ function, Elian has leveraged her breadth of experience to build a high-performing team dedicated to delivering exceptional value to monday.com's customers across one of the company's most diverse and dynamic regions. Today, Elian is at the forefront of monday.com's AI transformation, with the Customer Success team playing a central role in driving AI adoption and innovation across their customer ecosystem in APJ — helping organisations harness the full potential of AI to work smarter and grow faster.