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Holly
Adu-Kissi
Director of Customer Success
Simpro Software
Holly Adu-Kissi is the Director of Customer Success at Simpro Group. She has two decades of experience in technology, customer success, and product and relationship management. She is a strategic, analytical, commercial, authentic, multilingual leader, who likes disruption, reinvention, testing early, and failing fast to optimize the ultimate outcome.
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30 October 2025 15:45 - 16:30
Panel: CS x SE collab: Turning customer insights into enablement action
Presented jointly by Customer Success Collective and Sales Enablement Collective, this panel explores the powerful impact of aligning Customer Success with Sales Enablement. Learn how leading teams are transforming real customer insights - like feedback, usage patterns, and success metrics - into targeted enablement strategies that drive more relevant sales conversations, improve retention, and accelerate revenue growth. Join experts from both communities as they share practical frameworks, cross-functional wins, and actionable takeaways for turning insight into impact.