Magui Labouze is an Executive Manager Payments Customer Success at Commonwealth Bank, bringing over two decades of commercial leadership across financial services, technology and SaaS. She has held senior roles at global organisations including American Express, AMP, and Cuscal, leading high-performing teams across six countries and three continents. Known for turning complex client challenges into growth opportunities, Magui has designed and executed strategies that consistently deliver revenue growth, retention, and competitive advantage. Magui is a passionate advocate for client-centric innovation, fostering cultures that empower teams to think boldly and act decisively. Her global perspective, shaped by an MBA from HEC Paris and fluency in multiple languages, enables her to bridge cultural and market differences to deliver exceptional outcomes. She frequently speaks on transforming customer success into a revenue engine, leading through change, and creating long-term client value in dynamic, regulated markets.