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Head of Customer Success
Susanna is an enthusiastic lifelong learner with a passion for leadership. She believes that the privilege of working with people, both in teams and as customers, presents endless opportunities for positive transformation. Susanna's career spans 15 years across various customer-facing roles from large corporate organisations to the startup world. She is currently the Head of Customer Success at CoachHub. In this role, she leads a talented team across the APAC region, dedicated to revolutionizing organisations and individuals through the power of digital coaching. Susanna is a Professional Certified Coach with the International Coaching Federation and has recently completed a Certificate of Specialization in Leadership & Management with Harvard Business School Online.