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Yadon
Moses
Head of Customer Success | APAC
Relativity
Yadon Moses is a seasoned customer success leader with a strong focus on delivering exceptional experiences for clients across the APAC region. Currently serving as the Head of Customer Success for APAC at Relativity, he spearheads strategic initiatives, driving customer satisfaction, success and retention. With an impressive background, Yadon previously held the position of Head of Customer Success and Account Management for APAC at Nasdaq, where he consistently exceeded targets and fostered long-term partnerships. With a customer-centric approach and a deep understanding of diverse industries & cultures, Yadon utilizes his expertise to ensure seamless adoption and maximum value for clients, along with focusing on building a strong team.
06 November 2024 16:15 - 17:00
Panel: AI and machine learning revolutionizing customer success
Join our expert panel as they explore the transformative role of AI and machine learning in enhancing customer success. This discussion will delve into how these advanced technologies can be integrated to predict customer needs, personalize experiences, and drive proactive engagement. Our panelists will share real-world examples and insights on overcoming challenges in implementation, ensuring data accuracy, and maximizing the impact of AI-driven strategies. Attendees will gain valuable knowledge on harnessing AI and machine learning to boost customer satisfaction, retention, and overall success. Don’t miss this opportunity to learn from industry leaders about the future of customer success in the age of AI.