Yadon Moses is a seasoned customer success leader with a strong focus on delivering exceptional experiences for clients across the APAC region. Currently serving as the Head of Customer Success for APAC at Relativity, he spearheads strategic initiatives, driving customer satisfaction, success and retention. With an impressive background, Yadon previously held the position of Head of Customer Success and Account Management for APAC at Nasdaq, where he consistently exceeded targets and fostered long-term partnerships. With a customer-centric approach and a deep understanding of diverse industries & cultures, Yadon utilizes his expertise to ensure seamless adoption and maximum value for clients, along with focusing on building a strong team.
01 November 2024 10:15 - 11:00
Panel: Being more human in a digital world
Explore the evolving landscape of being more human in a digital world with our expert panelists.
They'll discuss the delicate balance between technological advancements and the human touch in customer interactions.
Join us to uncover insights on promoting diversity of thought in customer-facing teams, empowering them to embrace humanity in digital engagement.
The conversation will also touch on metrics, data privacy, and ethics, providing a holistic view of the challenge and promise of a human-centric approach in the digital age.