Customer Success Collective
"One of the best conferences I've ever attended, from speakers to the level of engagement. Truly the best networking event I've attended." Vice President of Customer Success, Abacode Cybersecurity
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Take a look at our other summits in this series
What is Customer Success Collective?
We upskill individuals & teams by showcasing strategies & solutions from the best-in-class. Join us and you'll:
🚀 Keep up-to-date with the latest industry trends and benchmark your strategy against the best in the business.
🎯 Meet those in the same role as yourself, facing the same challenges, and crowdsource key solutions.
👥 Build a network of trusted customer success advisors and forge meaningful connections.
Increase your earning potential
Customer leaders who’ve attended a conference to further their L&D earn $24,061 more than those who haven’t.*
*Source: Customer Success Salary Survey 2023
Spark new ideas
69.7% of CS pros agreed that attending specialised conferences positively impacted their career progression.*
Audience insight
250+
Speakers
1000+
Attendees
80%
Senior management
700+
Companies
Meet the speakers
See our influential speaker lineup
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“CSC is a thriving online community that enables CS professionals around the globe to connect, network, and learn from who’s who in the CS Industry about the latest CS trends and key insights.”
Global Scale Strategy Lead, Customer Success | Microsoft
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“CSC has provided an excellent opportunity for me to continue to build my network through events, blog posts, speaking opportunities and so much more.”
Manager of Customer Success | MongoDB
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“Customer Success Festival was such a great experience! Not only did I feel completely supported along the way, but I was also able to connect with other CS leaders and speakers, and enjoy all the impactful sessions.”
Community Manager | FloQast
Agenda at a glance
Inspiring content created and delivered by pioneering customer success champions.
Harness the power of AI: Balancing automation and human-centric CS
Navigate customer success in a product-led business
Leadership in customer success: Scaling and structuring your team for success
Driving customer retention and expansion to navigate difficult economic times
Deliver hyper-personalization at scale
Engage key stakeholders for effective cross-functional collaboration
Partners
See our partners for this years summit
Partners
Series partners
Supporting partners
Audience insight
Audience insight
Company revenue
Senority level
Company size
Break the cycle
Step away from the daily grind. Rejuvenate, refocus & get inspired as you absorb insights from CS leaders.
Collaborate
Connect with peers and CS innovators; initiate conversation, grow your network and become part of the CS community.
Spark new ideas
Be curious, share ideas and trade perspectives. This is your chance to accelerate your personal & professional growth.
Join the conversation
Customer Success Collective is a community of forward-thinking CS leaders, all rallied around one, shared goal; retaining and expanding great customers.
Useful links
Summit series