Why attend?
Inspiring content created and delivered by pioneering customer success champions.
Increase your earning potential
Customer leaders who’ve attended a conference to further their L&D earn $24,061 more than those who haven’t.*
*Source: Customer Success Salary Survey 2023
Spark new ideas
69.7% of CS pros agreed that attending specialised conferences positively impacted their career progression.*
Hear from our New York attendees
Audience insight
Audience insight
Company revenue
Senority level
Company size
Audience insight
250+
Speakers
1000+
Attendees
80%
Senior management
700+
Companies
Agenda at a glance
Harness the power of AI: Balancing automation and human-centric CS
Navigate customer success in a product-led business
Leadership in customer success: Scaling and structuring your team for success
Driving customer retention and expansion to navigate difficult economic times
Deliver hyper-personalization at scale
Engage key stakeholders for effective cross-functional collaboration
Learn
Through interactive sessions, keynotes and discussions we support you with the tactics, methods and strategies you need.
Discover
Explore the solutions facilitating business growth in fast-moving markets. Find your technology partner, enhance your tech stack.
Interact
Harness the power of in-person events, form genuine connections and create valuable relationships.
Join the conversation
Customer Success Collective is a community of forward-thinking CS leaders, all rallied around one, shared goal; retaining and expanding great customers.
Useful links
Summit series