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Ben
Nachmani
Head of Partnerships
Ask-AI
Ben Nachmani is a software executive and partnership leader passionate about bringing innovative technology to market. His career spans neurotechnology, wearables, machine learning, and artificial intelligence. As a go-to-market and partnerships leader, Ben thrives at the intersection of product innovation, strategy, and collaboration—building ecosystems that transform how people and businesses leverage technology. Based in Toronto, he leads Partnerships at Ask-AI, an AI-native platform that allows B2B companies to enhance their customer experience operations.
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29 October 2025 10:15 - 10:45
Cutting through the hype: How to identify ROI-positive use cases with AI
Customer Support teams today are under immense pressure to use AI to resolve tickets faster, minimize customer touch points, and create genuinely delightful customer experiences. In this session, Ask-AI’s North American General Manager, Josh Solomon, will discuss how leading SaaS companies are starting their Enterprise AI journey in Customer Support and launching ROI-positive use-cases in weeks (not months). By the end of this session, you’ll have a clear sense of: • The latest advancements in AI for Customer Support teams • How a unified tech stack can uncover deeper customer insights • A proven process for rolling out AI for your Support team in 30 days • Practical and immediately actionable AI use cases for your Support team • Watch-outs and pitfalls to avoid Recently shortlisted by the CSC for AI Innovation of the Year, Ask-AI’s Enterprise AI platform is powered by Google Gemini and integrates seamlessly with Google Cloud and 100+ other software tools.