Sign In
Register

Request to partner

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Doron
Pryluk
Chief Operating Officer
Quack AI
Doron Pryluk is the Chief Operating Officer at Quack AI, where he leads global operations, customer success, and go-to-market strategy for the company’s AI-driven support platform. His focus is on helping organizations scale intelligently, automating resolutions without sacrificing the human touch that defines great customer experience. With a background spanning customer success, operations, and product strategy across global SaaS and e-commerce companies, Doron brings a hands-on, data-driven approach to building teams and processes that deliver measurable impact. In addition to his role at Quack AI, Doron co-hosts The Future of CX podcast, where he and industry leaders explore how AI, automation, and human insight are reshaping the way businesses connect with customers. Passionate about the intersection of technology and empathy, Doron is redefining what it means to build customer experiences that scale and last.
Button
29 October 2025 14:15 - 15:15
Breakout Workshop: Road to CX 2028: Shaping the Future of Customer Experience
In this interactive workshop, we’ll look beyond today’s challenges to envision what customer experience could and should look like in 2028. Together, we’ll explore key trends, map out future scenarios, and engage in a collaborative exercise designed to spark new ideas. Instead of a product demo, the focus will be on vision, strategy, and the paths organizations can take to reach the next era of CX.