Gozde Gorce is a Senior GTM Lead at Apollo.io with over a decade of experience in the Customer Success industry. Throughout their career, Gozde has excelled in building and scaling Customer Success teams in early and mid-stage startups. Throughout her time at Apollo, Gozde built the company’s high-touch Customer Success team from the ground up before moving into a leadership role to lead Apollo's scaled Customer Success motion. Most recently, Gozde has been focused on transforming the Customer Success function into a GTM engineering organization, empowering CSMs to help customers design and execute modern, efficient go-to-market strategies. As a mentor with Customer Success Collective, Catalyst, and On Deck, Gozde has helped numerous professionals secure competitive roles in Customer Success. Specializing in individual contributor development, Gozde focuses on Customer/Client Success, Onboarding, Account Management, Renewals, and Support. Gozde has been guiding both experienced CSMs and career transitioners from diverse backgrounds to excel in their roles. Whether you’re new to Customer Success or an experienced professional, Gozde is dedicated to helping you reach your next career milestone.