Agenda
at a glance
Full 2027 agenda coming soon.
An agenda packed with groundbreaking keynotes, roundtables, breakouts and panel discussions. Full 2026 agenda to be released soon.
Agenda
at a glance
Use storytelling to clearly demonstrate value at every stage of customer journey, driving deeper adoption and accelerating expansion.
Value storytelling
Product Marketing Manager
Level up with predictive analytics to identify expansion opportunities and automation to streamline operations and optimize key touch points.
Deepen your AI knowledge
Product Marketing Manager
Learn to effectively engage key stakeholders to elevate CS operations, create an effective product feedback loop, and better align with sales.
Cross-functional collaboration
Product Marketing Manager
Explore frameworks for positioning CS as a revenue-driving function in boardrooms and leadership conversations.
Executive buy-in
Product Marketing Manager
Optimize complex onboarding sequences to immediately deliver real value to your customers to reduce early-stage churn.
Optimize onboarding
Product Marketing Manager
Learn to scale and structure your CS function for high-performance and manage the shift to become a revenue-driving function.
Strategies to scale
Product Marketing Manager
Get your ticket
for the summit
We’re bringing together the brightest minds in customer success for two days of unrivaled networking, learning, and discussion so you can:
- Identify gaps, pressure-test your approach, and unlock fresh perspectives to solve your biggest challenges.
- Sharpen your competitive edge with the most effective retention, expansion, and churn reduction strategies.
- Exchange ideas, share experiences, and build relationships with other CS leaders to skip years of trial and error.