Alex German is the Chief Sales Officer at Hiver, an AI-powered customer support and help desk platform. He leads Go-to-Market across North America and India, driving the company’s go-to-market strategy and execution. His responsibilities span new customer acquisition, account expansion, and cross-functional alignment across sales, product, and customer success teams. At Hiver, Alex manages a distributed, high-performing organization and has developed the company’s full-funnel sales playbook, ensuring consistent execution across diverse customer segments. He partners closely with the product team to translate insights from prospects and customers into strategic product priorities. He also spearheads targeted outbound initiatives and collaborates with customer success to optimize onboarding, handoffs, and lifecycle expansion. Prior to Hiver, Alex held senior sales leadership roles at Kustomer, Hive, and Wrike, and began his career in sales at Google. He holds a degree in Business and Management from San Diego State University.