Name: Dave Nobles | Customer Success Festival | Austin
Start: 2026-02-24T06:00:00.000Z
End: 2026-02-25T06:00:00.000Z
Location: Hilton Austin

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Dave

Nobles

Director of Customer Success

Microsoft

Dave Nobes is a results-driven technology leader with a passion for putting customers first and driving meaningful mission impact. Currently serving as Director of Customer Success at Microsoft, he brings over four years of experience leading customer engagement, cloud adoption, and digital transformation initiatives. With a strong background as a Principal Cloud Solution Architect specializing in Adoption & Change Management, Dave excels at helping organizations unlock the full value of their technology investments through strategic guidance, innovation, and a relentless focus on outcomes. Based in Austin, Texas, he is dedicated to empowering teams and customers to achieve lasting success.

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24 February 2025 09:15 - 09:45

The AI frontier: How agentic AI powers customer success at Microsoft

In this session, discover how agentic AI is transforming the way Microsoft drives customer success. From internal innovation to real-world impact, learn how Microsoft is harnessing AI to amplify human ambition, empower teams, and unlock new possibilities. In this session, you’ll explore: - The vision behind agentic AI: How Microsoft is shaping the future of AI that acts, decides, and accelerates outcomes. - Real-world impact: Examples of agentic AI in action, driving faster decisions, personalized experiences, and measurable customer value. - Amplifying human ambition: How AI can empower teams to achieve more than ever before. - Practical insights: What this means for customers, partners, and the future of success in a rapidly evolving AI landscape. Don’t miss this opportunity to get a front-row seat to Microsoft’s bold vision and see how agentic AI is turning ambition into action.