Customer Success teams today are under immense pressure to use AI to drive deeper customer engagement, faster response times, and higher retention. In this session, Ask-AI’s North American General Manager, Josh Solomon, will discuss how leading SaaS companies are starting their Enterprise AI journey in CX and launching ROI-positive use-cases in weeks (not months). You’ll see hands-on examples of how CS reps can now automate core tasks like preparing for calls, summarizing opportunities, and drafting account handovers -- in one click. By the end of this session, you’ll have a clear sense of: * The latest advancements in AI for CS teams * How a unified tech stack can uncover deeper customer insights * A proven process for rolling out AI for your CS team in < 30 days * Practical and immediately actionable AI use cases for your CS team * Watch-outs and pitfalls to avoid Recently shortlisted by the CSC for CS AI Innovation of the Year, Ask-AI’s Enterprise AI platform is powered by Google Gemini and integrates seamlessly with Google Cloud and 100+ other software tools.