Senior Director of Customer Success
Cisco
As a Customer Success Leader, Kyle has transformed the industry with his visionary approach. His strategic expertise has shaped operations that deliver both personalized service and scalable impact.
Leading with a results-oriented mindset, Kyle focuses on operational excellence and the development of a powerhouse team of customer-centric professionals. His leadership has significantly increased customer lifetime value, as reflected in heightened product usage, improved satisfaction, and stronger forward-looking health indicators.
Dedicated to fostering a culture of distinction and accountability, Kyle is recognized for his collaborative achievements with colleagues, customers, and stakeholders—driving substantial and lasting business success.