Liz is the Director of Customer Success & Support at Albert Invent, a cloud-based R&D platform for the chemical and materials science industry, where she is building out the Customer Success, Support, and Enablement functions. With a background in Customer Success, Sales, and Account Management partnering with the pharma and biotech sectors, Liz has expertise in advising clients on effective strategies that drive digital transformation and foster innovation. Dedicated to building lasting partnerships, Liz understands the importance of becoming a trusted partner in a customer's journey, ensuring that customers achieve their business goals while navigating the complexities of digital change. Outside of her professional pursuits, Liz embraces a holistic approach to life, exploring health and wellness, traveling, and building connections. Whether hiking through nature or engaging with industry peers, Liz believes in the power of relationships and the importance of a balanced lifestyle.