Margaret Sula joined FirstDay Foundation in July 2022, initially serving as Chief of Staff to the COO and bringing with her an extensive background in global service and leadership. In March 2024, Margaret transitioned to become the Foundation’s inaugural Customer Experience Officer, where she now focuses on creating the organization’s first Customer Success program to support the nine companies served by the Foundation. Margaret’s new role builds on her distinguished 27-year career in the Foreign Service with the U.S. Department of State, during which she worked across diverse environments, including Albania, Germany, South Africa, Romania, India, Indonesia, and Qatar. Her experiences abroad allowed her to cultivate a deep appreciation for cultural and linguistic diversity, speaking languages such as Albanian, Romanian, and German, with additional knowledge of French, Spanish, and some Chinese. A native of Houston, Texas, Margaret returned to her home state after retiring from the Foreign Service. She is an alumna of Duke University and holds a Juris Doctor degree from the University of Denver, further enhancing her strategic and analytical expertise. Margaret continues to bring a global perspective and a dedication to fostering collaboration and excellence within the FirstDay Foundation.