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Michelle
Melecio Taylor
Vice President of Customer Success
UVeye
Michelle is a seasoned leader in the automotive industry and currently serves as Vice President of Customer Success at UVeye. With deep expertise in driving adoption across variable operations, fixed operations, and strategic insights, Michelle has a proven track record of delivering transformative results and fostering meaningful partnerships. A passionate advocate for empowering others, Michelle has been instrumental in opening doors for women in the automotive industry, mentoring professionals and guiding them toward leadership roles. Their work reflects a commitment to innovation, collaboration, and elevating industry standards. As a speaker and thought leader, Michelle brings actionable insights and strategic vision, inspiring audiences to embrace new possibilities in the evolving automotive landscape.
11 February 2025 13:45 - 14:15
Fireside chat: Gaining C-suite buy-in for customer success as a company-wide priority
This fireside chat will explore proven strategies for securing critical C-suite support to embed customer success as a core responsibility across your organization. Learn how to communicate the value of customer success to executive stakeholders, demonstrate its impact on growth, and position CS as essential to achieving broader business goals. Transform your CS functions impact with cross-functional alignment and a company-wide culture of customer success that drives engagement, loyalty, and long-term success.