12 February 2025 14:45 - 15:15
Engage, Educate, Empower: Scaling Customer Education for Impactful Results
Customer education doesn’t have to be dull or ineffective. In this session, we’ll explore how to transform traditional training into dynamic, engaging experiences that drive adoption and empower users. Discover strategies for creating scalable education programs that meet diverse customer needs while maintaining quality and impact. From leveraging immersive learning techniques to aligning education goals with business outcomes, this session offers actionable insights for elevating your customer success strategy. Join us to learn how to make customer education a powerful tool for driving engagement, satisfaction, and long-term success at scale.