Chris has nearly 25 years experience as a customer success leader, with deep experience retaining and growing customers, leading customer centric teams, and driving organizational scale. Chris has been an innovator in the development, deployment, and adoption of various technology categories over the years, helping to shape the CRM, marketing automation, CDP, and current AI market. He has led Customer Success, Professional Services, Sales, Partnerships, and Operations functions. Through his career, he has helped hundreds of organizations improve their customer experiences with data driven, digital technologies.