October 03 & 04, 2024
The Westin Copley Place
10 Huntington Ave
Boston

Why attend?

🚀 CS professionals who've attended a conference to further their L&D earn $24,061 more than those haven't attended a professional L&D event.

🤝 69.7% of CS professionals agreed that the specialized conferences they've attended have had a positive impact on career progression.

🔥 We've even done the heavy lifting for you - get budget signed-off by using our 'convince your boss' template.

Sponsor

Our previous attendees say it best...

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As a first time speaker and attendee, I was HIGHLY impressed with the last conference. It was amazing to see such a large turn-out and that it was well put together.

Author Name

Business Excellence & Customer Success Operations Manager, Siemens

CSC has provided an excellent opportunity for me to continue to build my network through events, blog posts, speaking opportunities and so much more. I love their commitment to building community.

Author Name

Manager of Customer Success, MongoDB

The Customer Success Festival was such a great experience! Not only did I feel completely supported along the way, but I was also able to connect with other CS leaders and speakers, and enjoy all the impactful sessions."

Author Name

Community Manager, FloQast

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Your text goes here. Insert your content, thoughts, or information in this space.

Our previous attendees say it best...

Your text goes here. Insert your content, thoughts, or information in this space.

As a first time speaker and attendee, I was HIGHLY impressed with the last conference. It was amazing to see such a large turn-out and that it was well put together.

Author Name

Business Excellence & Customer Success Operations Manager, Siemens

CSC has provided an excellent opportunity for me to continue to build my network through events, blog posts, speaking opportunities and so much more. I love their commitment to building community.

Author Name

Manager of Customer Success, MongoDB

The Customer Success Festival was such a great experience! Not only did I feel completely supported along the way, but I was also able to connect with other CS leaders and speakers, and enjoy all the impactful sessions."

Author Name

Community Manager, FloQast

Who should attend?

Whether you're a customer success rookie or a vet, we've got you covered.

  • Starting out
  • New to the game? Kickstart your career and wow the boss by taking incredible customer success intel from the pros back to your own desk.
  • Leveling up
  • Fancy a promotion? Connections you can make at Customer Success Festival open doors that your skills alone cannot. Learn exactly what it takes to get promoted, expand your network, and reach that next stage.
  • Bossing it
  • Leading the CS charge? Share ideas, get feedback, and solve common problems with the senior CSMs that understand your current challenges.
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Find out more

View full agenda

Convince your boss

Secure your approval with these important benefits. Need some help in getting sign-off? Make use of our 'convince your boss' template below.

Professional development

Gain new skills, bring new ideas and best practices back to your company, and stay competitive and relevant.

Networking

Build relationships with fellow CSMs, hear different perspectives and experiences, and get equipped with knowledge that will drive success.

Motivation

Don't get stuck in a rut. Step away from the day-to-day and get inspired. Rejuvenate and refocus with no distractions.

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Thought leadership

Raise your company’s profile, build credibility, and demonstrate expertise. Invest in dynamic L&D.

Discover new tools

See firsthand what's new and innovative in customer success, and identify potential opportunities for your company.

Team building

Build stronger relationships with colleagues, develop a deeper level of collaboration, and cultivate a shared vision.

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Audience insights

25+

Speakers

150+

Attendees

80%

Senior management

100+

Companies

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Our team

NEED HELP?

We’re here to help, reach out to learn more about the event.

Ediz Cosar

Partnership enquiries

Liza Shtilbans

Speaker enquiries

Tom Brocklesby

Attendee enquiries