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Event starts in:
29

days :

19

: hours :

52

minutes

51

until early bird prices end

October 29 & 30, 2025
The Westin Copley Place
10 Huntington Ave
Boston

Our
speakers

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A snapshot of

our speakers...

Sam
Morovati
Director, Customer Success
Slack
Jamie
Self
Vice President, Customer & Partner Success
Constant Contact
Natalie
Bradley
Sr Director, CS Practices and Offerings
GitHub
Frank
Murphy
Director, Customer Success
Cisco
Kimberly
Ayala
Director of Customer Success, North & South America
Akeneo
Jitesh
Gandhi
Customer Success Director
Microsoft
Missie
Dunham
Sr. Director, Customer Success
Constant Contact
Mathew
Wisniewski
Director, Customer Success
IDC
Carl
Lenocker
Senior Customer Success Executive
Splunk
Christina
Dulude
Director, Customer Success Solutions
Imprivata
Erinn
Mallory Kolp
Learning Leader, Customer Success
LinkedIn
Rob
Zambito
Customer Success Leader
Noman
Khan
VP, Global Services & Customer Success
Imperva
Bala
Nair
VP, Customer Success
Akamai
Jennifer
Roderick
VP, Global Customer Success
Recurly
Art
Dirik
Head of Customer Success
InterSystems
Justin
Hester
Vice President of Customer Value, Insights, & Industries
Cognite
Tracy
Rubin
Former Senior Director, Customer Success
Carta
Nick
Maugeri
Sr Director, Customer Success
Elise AI
Dannah
Barnett Vaughan
Principal of Customer Success
Silverline Solutions
Hannah
Wheeldon
Principal CSM
Recurly
Catharine
Coleman
VP, Global Technical Support
Netwrix Corporation
Megan
O'Donoghue
Former VP, Global Support
Bullhorn
David
Reich
Sr Customer Success Manager - Data & AI Specialty
IBM
Kenneth
Creech
Director, Customer Support Technical Operations
Makino
Matt
Farineau
Director, Global Support
Acquia
Fariha
Chaudry
Former Head of LillyDirect Customer Support
Eli Lilly & Co.
Hannah
Gonzalez
Support & Revenue Operations Manager
NoFraud
Rachel
Switchenko
VP, Customer Service & Underwriting
Plymouth Rock Assurance
Josh
Solomon
North American General Manager
Ask-AI
Jonathan
Corbin
Founder & CEO
Maven AGI

Get your

summit ticket

We’re bringing together the brightest minds in customer success for two days of unrivalled networking, learning, and discussion so you can:

- Elevate your team's capability to drive revenue expansion.

- Leverage the latest AI and automation tech to future-proof your CS function.

- Build a tight-knit network of CS peers you can learn from, collaborate with, and rely on throughout your career.

- Prove the strategic value of CS and embed a customer-centric mindset across your entire org.

Boston
October 29 & 30, 2025

Save $300

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