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Event starts in:
45

days :

2

: hours :

18

minutes

49

until ticket prices increase

October 27 & 28, 2026
The Westin Boston Seaport District
425 Summer Street
Boston

Our
speakers

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View the agenda

A snapshot of

our speakers...

Frank
Murphy
Director, Customer Success
Cisco
Stephanie
Tropea
Director, Enterprise Customer Success, East & Canada
Box
Molly
Bruttomesso
Vice President Client Services & Media Strategy
Kargo
Kimberly
Ayala
Director of Customer Success
Akeneo
Rob
Zambito
Customer Success Leader
Anton
Lisnychyi
Global Head of Customer Success
Numerix
Eleanora
White
SVP Customer Success & Operations, US
Harri
Nicole
Lokey
VP, Customer Success
Signal AI
Emma
McHugh
Director of Customer Success US
TechWolf
Jamie
Wernet
Senior Director, Enterprise Success and Services
Greenhouse Software
Marty
Kausas
Co-Founder & CEO
Pylon
Maya
Calabrese
Head of Customer Experience
Supply Wisdom
Raymond
Otero
Former Director, Global Customer Experience (GCX) - Strategic Programs
Microsoft
Amaadur
Rahman
Director, Customer Solutions
PENTAX Medical
Justin
Hester
Vice President of Customer Value, Insights, & Industries
Cognite
Sarah
Grob
Vice President of Customer Success
Mastercard
Marissa
Henderson
Director, Strategic Customer Success
Okta
Stewart
Stropp
Vice President, Customer Success - OEM Solutions
JD Power
Dolphy
Fernandes
Head of Customer Success R&D / Director of Technology
Amadeus
Jessica
Oey
SVP, Partnerships & Customer Success
For The Record (FTR)

Meet the co-located

AI for Customer Support speakers...

Paul
Kozlov
Global Head, Support Systems, Tools & Programs
Palo Alto Networks
Lane
Smith
Senior Director of Technical Support Operations & Scale
Tenable
Nancy
Coluccio Kennedy
Head, Customer Fulfillment, NA
Sanofi
Joep
Everts
SVP, Customer Support
Elsevier
Matt
Farineau
Director, Applied AI
Acquia
Petra
Wise
Director, Customer Operations and Support
CarGurus
Bharat
Manmode
Director Customer Support
TitleDB
Stephen
Carl Eaton
Head of Global Support
Copado
Amaadur
Rahman
Director, Customer Solutions
PENTAX Medical
Raymond
Otero
Former Director, Global Customer Experience (GCX) - Strategic Programs
Microsoft
Athena
Arzon
Customer Service Manager | AI Solutions
Lion Brand Yarn
Jake
Mahon
Director, Customer Technology
Netwrix Corporation

Early bird tickets

are live and limited

Customer Success is evolving faster than ever. Join the people leading that change and discover how to:

- Scale customer impact with smarter strategies, streamlined operations, and AI-powered workflows.

- Drive sustainable growth through proactive retention, expansion, and customer value creation.

- Secure customer success a permanent seat at the executive table by demonstrating strategic business impact.

Boston
October 27 & 28, 2026

Save $300 today

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