Erinn Mallory Kolp is a Regional Customer Success Leader at LinkedIn with over 20 years of experience across customer success, learning, and organizational development. She specializes in connecting the work of CS teams to measurable business outcomes, helping leadership view Customer Success as a critical growth engine. Drawing on her background in learning strategy, Erinn brings a unique lens to enabling teams, scaling impact, and driving executive alignment through data-driven storytelling, cross-functional collaboration, and human-centered leadership.