Jared is the Senior Director of Customer Success at Dell Technologies, leading a global team within Dell’s Modern Consumption organization to deliver subscription and as-a-service offerings to customers worldwide. With nearly two decades at Dell, he brings deep expertise in building scalable strategies, processes, and tools that enable customer success at enterprise scale. His leadership focuses on fostering high performing, collaborative teams that drive adoption, satisfaction, and long term value. Previously, Jared served as Senior Director of Software Sales Strategy and Operations, where he oversaw pricing strategy, compensation policies, install base and consumption data, and offer roadmaps. He also led Dell’s global Asset Management Services program, providing actionable asset insights to account teams and customers. Throughout his career, Jared has been recognized for leveraging data-driven insights to enhance customer experiences, align go-to-market strategies, and deliver impactful business results.