Name: Jonathan Corbin | Customer Success Summit | Boston
Start: 2025-10-29T04:00:00.000Z
End: 2025-10-30T04:00:00.000Z
Location: The Westin Copley Place

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Jonathan

Corbin

Founder & CEO

Maven AGI

Jonathan Corbin is the Founder and CEO of Maven AGI, where he’s redefining customer experience with enterprise-grade AI agents. With over two decades of leadership at Hubspot, Adobe, Marketo, and Sprinklr, Jonathan has built scalable customer success systems across industries. His vision for Maven was born from firsthand experience navigating the complexity of fragmented tools, siloed data, and the growing demand for personalized, efficient support. Now, he’s leveraging generative AI to solve those challenges at scale.

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29 October 2025 12:15 - 13:00

Panel - Scaling sustainably: How AI helps support teams stay human under pressure

As support volumes grow, AI-powered tools, from intelligent routing to generative responses, are essential for scaling without losing the personal touch customers expect. This panel explores how categorizing and applying AI capabilities thoughtfully enables high-quality, personalized support across every interaction.