Kimberly
Ayala
Director of Customer Success, North & South America
Akeneo
With a wide range of experience gained from over 15 years working with an assortment of Fortune 100 enterprises, Kimberly has repeatedly demonstrated an ability to grow and retain accounts by building a strong foundation of trust, value and professionalism with customers. She now leads a team of CSMs at Akeneo who advise organizations about software adoption, engagement practices and how to measure success, across a wide range of industries, use-cases and products. Kimberly is also an ambassador for Customer Success Collective.