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Steve
Fiore
Former Sr Director, Customer Success
Teradata
Steve is a Customer Success executive with 30 years of experience leading teams, building customer-focused strategies, and helping organizations strengthen relationships that drive retention and growth. He leads with openness, collaboration, and trust while delivering measurable business impact. Beyond his leadership roles, Steve is committed to helping others grow. He has taught as an Adjunct Professor, guided professionals through career transitions, and shared insights as a TEDx speaker on personal productivity. He also explores his passion for creating sensory-based experiences through his lifestyle blog, Rooted & Refined Living. Outside of work, Steve enjoys traveling, cooking, and hiking with his wife, Mary Beth, and their three children, Matthew, Michael, and Emma.
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29 October 2025 13:30 - 14:15
Interactive roundtable discussions
In this session multiple unique discussions are happening concurrently, find the table discussing your biggest pain point or opportunity and join the conversation. Every table will be hosted by an industry expert so come prepared to discuss, learn, network, and share. Discussion topics: • Leading through change: CS leadership in times of transformation • Assembling your CS team: Common hiring pitfalls to avoid • Building your brand: The value of content creation for your career • Closing the loop: Operationalizing VoC across teams • CS ops: How to get it right across multiple personas