Former Sr Director, Customer Success
Teradata
Steve is a Customer Success executive with 30 years of experience leading teams, building
customer-focused strategies, and helping organizations strengthen relationships that drive
retention and growth. He leads with openness, collaboration, and trust while delivering
measurable business impact.
Beyond his leadership roles, Steve is committed to helping others grow. He has taught as an
Adjunct Professor, guided professionals through career transitions, and shared insights as a
TEDx speaker on personal productivity. He also explores his passion for creating sensory-based
experiences through his lifestyle blog, Rooted & Refined Living.
Outside of work, Steve enjoys traveling, cooking, and hiking with his wife, Mary Beth, and their
three children, Matthew, Michael, and Emma.