Stewart leads JD Power's Voice of Customer (VOC) solutions covering the retail automotive markets in the US, Canada and Mexico. His portfolio spans the full spectrum of the customer journey, from vehicle design, to product quality and performance, to the shopping, purchase and service experiences. Many of the ever-evolving solutions in the portfolio are approaching 50th anniversaries and are used by virtually every automaker, alongside an array of other industry stakeholders, to benchmark performance and inform strategy. Stewart’s team actively collaborates with clients to illuminate actionable insights and optimize solution ROI. Stewart’s role in OEM Solutions follows an expansive body of work at JD Power informing today’s and tomorrow’s automotive owner experience, with projects and services including enterprise-level strategic consulting, operational standards evaluation and development, online and in-store retail management consulting, analysis of consumer behaviors, assessment of marketplace evolution, executive presentations and nationwide speaking tours. He regularly provides industry perspective at trade events and in media outlets including The Wall Street Journal, Forbes, Associated Press, Automotive News, InsideEVs and The Drive.