Discover how to use Agentic AI, Gen AI, ML, process mining, and classical mathematics to scale CS, & predict churn and expansion 3–9 months in advance. Learn how unstructured data like conversations and notes reveal hidden risk signals and how a hyperdense intelligence graph drives powerful revenue outcomes. Bonus Session - A live discussion with Trevor Martin, CS Ops Head at BigTinCan, on how forward risk prediction (based on agentic AI) can simultaneously improve NRR, while scaling CS productivity.