John is VP of Revenue & Customer Success at Vibes, where he leads the end-to-end go-to-market organisation across pre-sales, sales, and Customer Success. He oversees customer retention, expansion, adoption, onboarding, support, and technical services, helping enterprise brands maximise platform ROI and accelerate time-to-value. John is also focused on building high-performing teams and leaders through clear metrics, disciplined operating rhythms, and a strong focus on customer outcomes.