days :
: hours :
minutes
until doors open to insights
Chief Customer Officer Summit
Chicago
Join an exclusive network of C-suite customer leaders, for the first time in Chicago.
Connect with peers working to crush churn, scale CX and implement smarter AI, and gain industry insights that pave the way for customer-centric growth.
Get exclusive access
to the summit
We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:
- Navigate resource constraints to generate measurable growth under pressure.
- Strengthen strategic alignment between the entire post-sales function to accelerate revenue and expansion.
- Establish best practices for AI supported by measurable revenue impact.
What our
attendees say...
A snapshot of
our past speakers...
Previous attendees at
Chief Customer Officer Summit
Aircall
Global VP, Customer Success
Amplify Labs
Chief Customer Officer
Appspace
Chief Experience Officer
Atlas Systems
Chief Customer Officer
Beam
Chief Customer Officer
Bluprintx
Chief Customer Officer
Cloudinary
Sr VP, Customer Success
Cognizer
Chief Customer Officer
Chief Customer Officer
Engaging Networks
VP, Global Client Success
Finalsite
Chief Client Officer
Forrester
VP, Customer Success
FSW
VP, Customer Success
GitLab
Global VP, Customer Success
IP Infusion
Chief Customer Officer
Juvare
Chief Client Officer
Head of Customer Success
Lunio
VP, Customer Success
Luware
Chief Customer Officer
Mahone Bay
Chief Customer Officer
Nezasa
Chief Customer Officer
Chief Customer Officer
Ometria
Chief Customer Officer
Outseer
Chief Customer Success Officer
Own Company
Chief Customer Officer
Peppercomm
Chief Customer Officer
Phocas Software
Chief Customer Officer
Salesforce
Regional VP, Customer Success
SAP
VP, Customer Success
S&P Global
Global Head of Customer Success
Senteon
Chief Customer Officer
Shorthand
VP, Customer Success
Simplyhealth
Chief Customer Officer
Sitecore
Sr VP, Customer Success & Renewals
Sprinklr
Head of Customer Success
SQUIRE
Chief Customer Officer
Staffing Engine
VP, Customer Experience
StoryStream
Chief Customer Officer
Suzy Inc.
VP, Customer Support
Toluna LTS
Deputy Chief Customer Officer
Two Sigma IQ
Chief Customer Officer
ViewLift
Chief Customer Officer
VPulse
Chief Customer Officer
Xeneta
Chief Customer Officer
Yethi Consulting
Chief Customer Officer
YPulse
Chief Customer Officer
Zip
Chief Customer Experience Officer
2045 Studio
Chief Customer Officer
What you’ll get
out of the summit
Shape a customer-led strategy that strengthens value realization and drives measurable growth at scale.
Collaborate with top customer leaders to discover how they scale teams effectively and create tighter alignment across CS, sales, and account management.
Learn how leading CCOs choose and deploy technology that boosts retention, accelerates upsell, and enhances customer satisfaction to power real business momentum.
Agenda
at a glance
Surface value at every stage of the customer journey; drive deeper adoption, accelerate expansion, and strengthen long-term account growth.
Value realization
Product Marketing Manager
Build an AI-first customer operation with automated intelligence, agentic systems, and predictive workflows that scale precision, speed, and customer value.
AI-first operating models
Product Marketing Manager
Become a leader within your exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.
Stakeholder engagement
Product Marketing Manager
Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.
Customer-centricity
Product Marketing Manager
Design onboarding and lifecycle programs that surface value fast. Reduce early-stage drop-off, reinforce long-term engagement, and protect recurring revenue.
Crush churn
Product Marketing Manager
Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.
Strategies to scale
Product Marketing Manager
Our Stats
15+
Speakers
75+
Attendees
95%
Senior management
50+
Companies
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.
Pave the way for growth
Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategize for future, sustainable growth.
Executive
summary
A community of senior decision-makers
The world’s most influential companies
75+ attendees
Take a look at our past summits
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C-suite collaboration starts here -
co-located summits in Chicago
Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
We're a friendly bunch - get in touch if you have any questions.