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November 17, 2026
Embassy Suites Chicago Downtown Magnificent Mile
511 North Columbus Drive
Chicago

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A snapshot of

our speakers...

Meenu
Agarwal
Former SVP and GM
Equifax
Nanhi
Singh
President & Chief Customer Officer
Trellix
Sherrod
Patching
Chief Customer Officer
GitLab
Alok
Shukla
Founder & CEO
FunnelStory
Parry
Bedi
Co-founder and CEO
Tingono
Krista
Hardebeck
Regional Vice President, Agentforce Engineers
Salesforce
Ryan
White
Chief Client Officer
FlexCare
Cristina
Hall
Chief Customer Officer
Bringg
Harshita
Banka
VP, Customer Experience
Infor
Guy
Gadnir
CEO & Co-founder
Journeyz
Nicole
Saunders
Senior Director of Customer Experience Strategy
Higher Logic
Frances
Kleven
Senior Director of Core Customer Experience
Learnupon
Dr. Alon
Talmor
CEO & Founder
Ask-AI
Manuel
Ruiz
SVP Global Customer Success
Jumpcloud
Jeremy
Coffman
Chief Revenue Officer
Delos
Evan
Hamilton
Director of Community
Hubspot
Oliver
Nono
Regional Vice President, Customer Success
Zendesk
Mark
Presto
Head of Customer Success
Workstream

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We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:

- Cut through the AI hype to choose the key tools to deliver holistic customer impact.

- Navigate resource constraints to generate measurable growth under pressure.

- Strengthen strategic alignment between the entire post-sales function to accelerate revenue and expansion.

Chicago
November 17, 2026

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