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November 17, 2026
Embassy Suites Chicago Downtown Magnificent Mile
511 North Columbus Drive
Chicago

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The full 2026 agenda will be announced shortly.

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November 17, 2026
Embassy Suites Chicago Downtown Magnificent Mile
Chicago

Chief Customer Officer Summit

Agenda
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Testimonials
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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation while maintaining a human-centric strategy.

Emerging technology

Product Marketing Manager

Become a leader within your exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.

Stakeholder engagement

Product Marketing Manager

Testimonials
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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.

Crush churn

Product Marketing Manager

Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.

Strategies to scale

Product Marketing Manager

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to the summit

We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:

- Cut through the AI hype to choose the key tools to deliver holistic customer impact.

- Navigate resource constraints to generate measurable growth under pressure.

- Strengthen strategic alignment between the entire post-sales function to accelerate revenue and expansion.

Chicago
November 17, 2026

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