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December 04, 2024
InterContinental - The O2
1 Waterview Drive
London

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What's on
December 04
December 04
December 04
08:00
Exhibition & networking
Welcome breakfast & registration
09:00
Main stage
Chairperson opening remarks
09:15
Main stage
Charting your course: The CCO career path
09:45
Main stage
Crafting a powerful personal brand as a CCO
10:15
Main stage
Panel: Future-roofing your career: Essential skills for tomorrow’s CCOs
11:00
Exhibition & networking
Coffee break
11:30
Main stage
From aspiration to achievement: Climbing the corporate ladder
12:00
Main stage
Cultivating a culture of customer obsession
12:30
Main stage
Resilient leadership: Thriving amidst change
12:30
Workshops
Workshop: Igniting customer-centric innovation; strategies for cross-industry impact
13:00
Exhibition & networking
Lunch break
14:00
Main stage
Speed networking
14:30
Main stage
Fireside Chat: Leading through uncertainty; Lessons from crisis management
15:00
Main stage
Panel: Adapting with tech; Strategies for customer-centricity
15:45
Exhibition & networking
Coffee break
16:15
Main stage
Hosted roundtable discussions
17:00
Main stage
Strategic vision: Shaping the future of customer relations
17:30
Main stage
Chairperson closing remarks
18:05
Exhibition & networking
Networking happy hour

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We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:

- Leverage AI, emerging tech, and discover the latest industry innovations.

- Increase the strategic value of your customer function.

- Build a network of C-suite customer peers to support continued growth.

- Embed a customer-centric mindset across your entire org.

London
December 04, 2024

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Event
Venue

Hilton Denver City Centre

1701 California Street, 80202 Denver, United States

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InterContinental - The O2
Located on the tip of the Greenwich Peninsula the InterContinental London at the O2 offers a truly exceptional conference and meeting space that combines sophistication, functionality, and picturesque surroundings.
1 Waterview Drive
SE10 0TW
London
United Kingdom

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