December 04, 2024
InterContinental London - The O2
1 Waterview Drive
London

Why attend?

🚀 Customer leaders who've attended a conference to further their L&D earn $24,061 more than those haven't.

🤝 69.7% of CS pros agreed that attending specialised conferences positively impacted their career progression.

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Learn

Unlock the frameworks, solutions and strategies you need. Get inspired and make an impact after learning from the very best.

Discover

Gain a competitive edge with the solutions facilitating business growth in competitive markets.

Interact

Form genuine connections and create long-lasting relationships. Make your next hire, find your mentor, get practical advice.

Here's what attending CS leaders said last year. 🎥

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The word on the street is...

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“I was struck by the quality of the speakers that I got to hear. A great event.”

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Head of Strategic Customer Success, Stripe

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“The event was really impactful. I can take some of the learnings back to our teams and say, 'This is something I think we need to invest in in the future.“

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Senior Manager, Customer Success, UI Path

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“I was highly impressed with the conference. It was amazing to see such a large turn-out and that it was so well put together.”

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Global Strategy Lead, Customer Success, Siemens

Agenda & topics covered

Inspiring content created and delivered by pioneering customer success champions.

  • Empower your CS team beyond renewals for a more influential function
  • Prove your function's worth by monitoring the truly meaningful metrics
  • Beyond ChatGPT - transform your function's output levels with generative AI tech stacks
  • Become a complete and confident leader for more effective management
  • From VP to C-suite and beyond - career learnings & actions to future-proof your career
  • Cheat codes to success: a customer success leader’s guide to aligning culture & vision
  • Value realisation; deliver success for your customer at every stage of the lifecycle
  • Scale your team and capabilities through best-in-class CSops
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Secure your pass

View full agenda

3 benefits not to ignore.

Secure your spot knowing you'll gain access to three important benefits.

Break the cycle

Step away from the daily grind. Rejuvenate, refocus, no distractions.

Collaborate

With fellow leaders, face-to-face, in a different setting. A key driver for creativity and growth.

Spark new ideas

Be curious, share ideas and trade perspectives. Solve challenging problems.

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Who's attending?

Join attendees from the world’s largest companies and most exciting startups.

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Join the conversation

Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.