December 04, 2024
InterContinental London - The O2
1 Waterview Drive
London

Chief Customer Officer Summit

Unleash unparalleled value through best-in-class customer leadership.

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What is Chief Customer Officer Summit?

Upskill yourself & your team by uncovering learnings & solutions from the very best leaders around.

You'll join CXOs & VPs from global giants and the most innovative startups for a day of relationship building, strategy building & function elevating.

You'll leave the Summit with:

🛠 Proven, actionable insight to deploy to your team

🤝 A new support network of local senior leaders

💰 Lowdown on the must-have tech stack to unleash an indispensible, revenue-driving force

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Audience insight

15+

Speakers

100+

Attendees

90%

Director level +

60+

Companies

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The headliners

Check out some of the biggest names on this year's agenda:

Alex
Farmer
Chief Customer Officer
Nezasa
Deborah
Knight
Chief Customer Experience Officer
Doctify
Jamie
Davidson
Co-Founder & CEO
Vitally
Kevin
Cohn
Chief Customer Officer
Brightflag
Claudia
Nicholls-Magielsen
Chief Customer Officer
Simply Health
Jayne
Liggett
Chief Customer Officer
ScreenCloud
Jennifer
Yorke
Chief Customer Officer
Ometria
Grant
Watling
VP, Customer Success
Proofpoint
Anika
Zubair
Chief Customer Officer
Griffin
Chris
Dishman
VP, Global Customer Success
Totango
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What you thought last time out...

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I was struck by the quality of the speakers that I got to hear. A great event.

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Head of Strategic Customer Success, Stripe

One of the best conferences I've ever attended, from speakers to the level of engagement. Truly the best networking event I've attended.

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VP, Customer Success, Abacode Cybersecurity

I was highly impressed with the conference. It was amazing to see such a large turn-out and that it was so well put together.

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Global Strategy Lead, Customer Success, Siemens

Agenda & topics covered

Inspiring content created & delivered by pioneering customer success champions. Expect to cover:

  • Empower your CS team beyond renewals for a more influential function
  • Prove your function's worth by monitoring the truly meaningful metrics
  • Beyond ChatGPT - transforming customer success and output levels with generative AI tech stacks
  • Become a complete and confident leader for more effective management
  • From VP to C-suite and beyond - career learnings & actions to future-proof your career
  • Cheat codes to success: a customer success leader’s guide to aligning culture & vision
  • Value realisation; deliver success for your customer at every stage of the lifecycle
  • Scale your team and capabilities through best-in-class CSops
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Co-located events

Same dates, same venue & a shared networking spaces...each with unique, tailored content tracks.

To come along with your wider teams, contact Tom.

Sales Enablement

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Product-led

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Who's attending?

Join attendees from the world’s largest companies and most exciting startups.

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Partners

See our partners for this year's Summit.

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Supporting partners

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Series partners

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Join the conversation

Customer Success Collective is a community of forward-thinking CS enthusiasts, all rallied around one, shared goal: providing incredible customer experiences, 24/7.

Our team

We’re here to help, reach out to learn more about the event.

Ediz Cosar

Partnerships enquiries

Tim Mitchell

Speaking enquiries

Tom Brocklesby

Ticket enquiries