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December 04, 2024
InterContinental - The O2
1 Waterview Drive
London

Chief Customer Officer Summit
London

Elevate your customer-centric strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and build the skills you need to lead from the front.

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to the summit

We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for a day of unrivaled networking, learning, and discussion so you can:

- Leverage AI, emerging tech, and discover the latest industry innovations.

- Increase the strategic value of your customer function.

- Build a network of C-suite customer peers to support continued growth.

- Embed a customer-centric mindset across your entire org.

London
December 04, 2024

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What our
attendees say...

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A snapshot of

our past speakers...

Julia
Matviichuk
Chief Customer Officer
Taimi
Ricky
Cheung
Customer Success Director EMEA
eightfold.ai
Chris
Jones
Global Director, Customer Success
Enboarder
Melisaan
Foster
Chief Experience Officer (CXO)
WorkBuzz
Elizabeth
Blass
Chief Customer Officer
Karbon
Hamish
Wood
Vice President of Customer Success
GoCardless
Maranda
Dziekonski
SVP, Customer Success
Datasembly
Claudia
Nicholls-Magielsen
Chief Customer Officer
Simply Health
Kristi
Faltorusso
Chief Customer Officer
ClientSuccess
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive adoption and expansion.

  • Trade perspectives and form lasting relationships within our global community of C-suite customer leaders.

  • Acquire the skills you need to accelerate growth through increased customer satisfaction - prove the strategic value of your customer function.

December 04, 2024
InterContinental - The O2
London
Chief Customer Officer Summit

Agenda
at a glance

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Testimonials
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Focus your efforts on better surfacing value for your customers at each stage of their journey to increase adoption and expansion.

Value realization

Product Marketing Manager

Harness the power of AI: Discover how to balance increasing automation whilst maintaining a human-centric strategy.

Emerging technology

Product Marketing Manager

Become a leader within your Exec function and engage key stakeholders across your business to improve team dynamics, drive efficiencies, and accelerate growth.

Stakeholder engagement

Product Marketing Manager

Testimonials
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Differentiate your product in competitive markets by delivering personalization at scale with efficient CS operations and integrated automation.

Customer-centricity

Product Marketing Manager

Optimize complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.

Crush churn

Product Marketing Manager

Lead a world-class customer org filled with high-performing individuals to unlock transformational growth and drive increased revenue.

Strategies to scale

Product Marketing Manager

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Our Stats

15+

Speakers

75+

Attendees

95%

Senior management

50+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.

Pave the way for growth

Share ideas, solve challenging problems, and trade perspectives with fellow C-suite leaders to strategise for future, sustainable growth.

December 04, 2024
InterContinental - The O2
London

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Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 75+ attendees

Who's attending...

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Take a look at our past summits

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