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Chief Customer Officer Summit
London
Join an exclusive network of C-suite customer leaders.
Connect with peers working to crush churn, scale CX and implement smarter AI, and gain industry insights that pave the way for customer-centric growth. Request your invite to join us in London.
Request your pass
to the summit
We’re bringing together leading CCOs and those shaping the future of customer-centric strategy for an invite-only event full of unrivaled networking, learning, and discussion so you can:
- Cut through the AI hype to choose the key tools to deliver real customer impact.
- Navigate resource constraints to generate measurable growth under pressure.
- Strengthen strategic alignment between the entire post-sales function to accelerate revenue and expansion.
A snapshot of
our speakers...
What our
attendees say...
What you’ll get
out of the summit
- Break through strategic roadblocks in live, peer-led workshop sessions. Share proven models, and co-create fresh approaches to accelerate company-wide growth.
- Connect with senior customer leaders in networking sessions designed to initiate candid dialogue and build relationships that continue long after the summit.
- Leave with sharper frameworks, fresh executive insight, and real-world examples to own the full customer lifecycle.
By invite only:
Join an exclusive assembly of Europe's CCOs
Request your complimentary pass, and leave with the tools to:
→ Optimise your customer function, aligning your CS, support and professional services teams.
→ Remain competitive, fine-tuning your CS strategy with the help of the most innovative industry leaders.
→ Call upon 75+ other CCOs & VPs that you just added to your phonebook.
Agenda
at a glance
Learn how the most advanced orgs are rebuilding their customer function from the ground up, rethinking structure, ownership, and scale.
Next-gen CS operations
Product Marketing Manager
Build an AI-first customer operations with automated intelligence, agentic systems, and predictive workflows that scale precision, speed, and customer value.
AI-first operating models
Product Marketing Manager
Elevate your role within the executive team by actively engaging key stakeholders across the organisation.
Stakeholder engagement
Product Marketing Manager
Discover how top-performing CCOs are moving beyond retention to identify growth opportunities, drive expansion, and establish CS as a measurable revenue engine.
Revenue expansion
Product Marketing Manager
Optimise complex onboarding to immediately surface real value for your customers to reduce early-stage churn and protect long-term growth.
Crush churn
Product Marketing Manager
Learn how leading CS leaders are leveraging AI, automation, and smarter operating models to increase impact and scale customer outcomes without scaling headcount.
Scale beyond headcount
Product Marketing Manager
Our Stats
20+
Speakers
75+
Attendees
95%
Senior management
50+
Companies
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Take advantage of this rare opportunity to build lasting connections within your community of C-suite customer leader peers.
Strategise for growth
Exchange ideas, tackle your toughest challenges, and explore new approaches to drive sustainable growth for your organisation.
Collaborate with
the rest of the c-suite
Five leadership summits. One venue. Unlimited opportunities.
At Chief Customer Officer Summit London, your pass is your key to the ultimate cross-functional advantage, co-located CRO, CMO, CPO, and CHRO Summits.
→ Spark ideas by networking with senior leaders across customer, marketing, revenue, finance, and people functions.
→ Gain fresh strategies from exclusive sessions built to solve today’s toughest leadership challenges.
→ Bring your C-suite colleagues and return as a united front, ready to accelerate growth from every angle.
More events in
London
Executive
summary
A community of senior decision-makers
The world’s most influential companies
75+ CCOs and VPs of customer functions
Previous attendees at
Chief Customer Officer Summit
Aircall
Global VP, Customer Success
Amplify Labs
Chief Customer Officer
Appspace
Chief Experience Officer
Atlas Systems
Chief Customer Officer
Beam
Chief Customer Officer
Bluprintx
Chief Customer Officer
Cloudinary
Sr VP, Customer Success
Cognizer
Chief Customer Officer
Chief Customer Officer
Engaging Networks
VP, Global Client Success
Finalsite
Chief Client Officer
Forrester
VP, Customer Success
FSW
VP, Customer Success
GitLab
Global VP, Customer Success
IP Infusion
Chief Customer Officer
Juvare
Chief Client Officer
Head of Customer Success
Lunio
VP, Customer Success
Luware
Chief Customer Officer
Mahone Bay
Chief Customer Officer
Nezasa
Chief Customer Officer
Chief Customer Officer
Ometria
Chief Customer Officer
Outseer
Chief Customer Success Officer
Own Company
Chief Customer Officer
Peppercomm
Chief Customer Officer
Phocas Software
Chief Customer Officer
Salesforce
Regional VP, Customer Success
SAP
VP, Customer Success
S&P Global
Global Head of Customer Success
Senteon
Chief Customer Officer
Shorthand
VP, Customer Success
Simplyhealth
Chief Customer Officer
Sitecore
Sr VP, Customer Success & Renewals
Sprinklr
Head of Customer Success
SQUIRE
Chief Customer Officer
Stadding Engine
VP, Customer Experience
StoryStream
Chief Customer Officer
Suzy Inc.
VP, Customer Support
Toluna LTS
Deputy Chief Customer Officer
Two Sigma IQ
Chief Customer Officer
ViewLift
Chief Customer Officer
VPulse
Chief Customer Officer
Xeneta
Chief Customer Officer
Yethi Consulting
Chief Customer Officer
YPulse
Chief Customer Officer
Zip
Chief Customer Experience Officer
2045 Studio
Chief Customer Officer
Take a look at our
past summits
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Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
We're a friendly bunch - get in touch if you have any questions.